Hi Experts,
We are having delta issue while updating the latest record to DSO.
Below is the latest status of record in CRM table for a unique record no.
We have Channel Inventory Status as "PROC" and Ship and Debit Claim Status as "CLMC" in source (CRM). Business expects to see the same status in BI reporting.
We are using 0CMS_RTCM_TRAN data source to extract this data. When we extract the delta load in Production we are getting the below 3 records.
When I triggered this PSA request to DSO, it fetched the Data record number 99 to DSO i.e. with Channel Inventory Status as "PROC" and Claim Status as "ERR". Which is wrong, it should fetch the Data record number 53 i.e. "PROC" and "CLMC".
Below DSO screenshot:
RSA2 Screenshot in CRM
Please suggest what is going wrong here in getting the latest record to DSO. I tried by using Semantic keys on Changed on date but if a same record is changing multiple times in a day then it is still fetching wrong record to DSO. We don't have timestamp(last changed time) in the data source.
Thanks & Regards,
Naveen.